Privacy Policy
How we collect, use, and protect your personal information on Freelancer.
Your Privacy Matters
Freelancer is committed to protecting your privacy. We collect only the information necessary to provide our services and never sell your personal data to third parties. This policy explains how we handle your information transparently.
1. Introduction
Freelancer is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform designed for yacht crew and hospitality professionals.
By using our services, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information to provide better services to all our users:
Personal Information
Name, email address, phone number, and professional credentials when you register or post a job.
Usage Data
Information about how you use our platform, including IP addresses, browser types, and interactions with the site.
Cookies and Tracking
We use cookies to enhance your experience. For more details, please refer to our Cookies Policy.
3. How We Use Your Information
Your information helps us provide and improve our services. Specifically, we use your data to:
- Facilitate job postings and connections between yacht crew and employers
- Communicate with you regarding your account, applications, or inquiries
- Process payments and subscription services
- Improve user experience through analytics and feedback
- Send relevant notifications and updates about our platform
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- When required by law or to protect our legal rights
- With trusted service providers who assist in operating our platform (e.g., payment processors, email services)
- In connection with job applications, where employers need to review candidate information
- In case of a business transfer or merger (with proper notice to users)
5. Security of Your Information
We implement industry-standard security measures to protect your data, including:
- SSL encryption for data transmission
- Secure servers and regular security audits
- Access controls and authentication requirements
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal data
- Update or correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us at support@freelancerbyfrey.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion or 3 years of inactivity
- Communication records: 7 years for legal compliance
- Payment information: As required by financial regulations
8. International Transfers
As we serve yacht crew and hospitality professionals worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including adequate data protection measures.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Post the updated policy on this page
- Update the "Last Updated" date
- Notify you via email for material changes
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
